Love at first touch. A soft cover, contouring memory foam and two heights in one pillow.
HavenSleep Neck Pillow: two sides, two heights
Butterfly-shaped memory foam, 59 × 40 cm (23.2 × 15.7 in). One side is 12 cm (4.7 in) high, the other 9.5 cm (3.7 in). Flip it over and compare in your own bed.
- Two heights in one pillow: 12 cm (4.7 in) and 9.5 cm (3.7 in)
- Head cradle and neck zone
- Zippered cover, removable and washable
- Estimated delivery to the US: 7–18 days (including 1–3 days to prepare your order)
- Free shipping to the US, Canada and Australia. No customs fees or import taxes to pay on delivery.
- 100-night trial: if it's not right for you, return it within 100 nights for a refund of the purchase price. Return shipping to France is at your own cost.
Which side is right for you?
How do you usually sleep?
The higher side is the natural place to start, especially if you have broader shoulders.
Not sure? Sleep a few nights on each side and compare.
- Shape: butterfly with four rounded wings and a head cradle
- Dimensions: 59 × 40 cm (23.2 × 15.7 in)
- Heights: 12 cm (4.7 in) and 9.5 cm (3.7 in) (foam without load)
- Core: one-piece memory foam (polyurethane)
- Weight: approx. 970 g (2.1 lb) · Color: as selected above · delivered rolled up
- Core: memory foam (polyurethane). Please do not wash the core.
- Cover: zippered, removable and washable.
- After unpacking, let the pillow air out until it has regained its full shape.
- Free shipping to the US, Canada and Australia (delivery to the UK is temporarily unavailable). No customs fees or import taxes to pay on delivery.
- Estimated delivery: US and Canada 7–18 days, Australia 6–15 days (including 1–3 days to prepare your order).
- Germany: shipping is included in all prices and delivery usually takes 7–13 days. Other countries: shipping costs and the estimated delivery time are shown at checkout.
- 100-night trial: if it's not right for you, return it within 100 nights for a refund of the purchase price. Return shipping to France is at your own cost. The trial applies to orders delivered to the US, Canada, Australia and Germany. Please email us first at kontakt@havensleep.de; we'll reply with the return details. Details and conditions in our 100-night guarantee.
- Faulty, damaged or wrong item? Send us a photo and we'll replace or refund it. You won't pay return shipping for these cases.
- Offers with several pillows: you can also send back individual pillows. Each one is refunded at its share of the offer price.
- Your statutory rights, including any legal right to cancel, are not affected.
What a flat pillow does to your sleeping position.
On a flat pillow, side sleepers often end up in an awkward position. Four things can happen:
- Your shoulder gets squeezed: pinned under your head for hours.
- Your neck bends: your chin tips down or your head tilts up instead of staying straight.
- Your arm gets in the way: it ends up squeezed under your shoulder, and by morning it may have fallen asleep.
- Your face takes the pressure: the side of your jaw presses into the pillow.
Too high, too flat, sent back again?
You only find out whether a pillow height suits you once you're in bed. With a single-height pillow, you have nothing to compare it with. That's why this pillow has two sides.
Finally, time to unwind. Lie down and use the height that suits you: side A or side B.
In your own bed. On your mattress, in your sleeping position.
Back or side? Both work. Lie down the way you like to sleep best, and change position whenever you want.
Flat pillow
Butterfly pillow
Illustrative imageFinally, room for your shoulder.
Drag the slider to see the difference.
The curved sides leave room for your shoulder when you lie on your side, so it isn't pinned under your head all night.
No chin on your chest. No tilted head.
Head and neck stay in line, whether you lie on your back or on your side.
The pillow's contour fills the gap under your neck, whether you sleep on your back or on your side. That way your head stays straight instead of tipping forward or to the side.
A pillow you try out first
Two heights to compare, so you don't have to guess
One side is 12 cm (4.7 in) high, the other 9.5 cm (3.7 in). Sleep a few nights on one side, then on the other. That way you compare in your own bed instead of having to commit to one height in advance.
Heights refer to the foam without load.

Room for your head and neck
In the middle there's a round cradle for your head, with the neck zone in front of it. The four rounded wings give the pillow its butterfly shape.
See the shape in detail- After unpacking, let the pillow air out until it has regained its full shape.
- Start with the side that suits your sleeping position.
- Keep your old pillow within reach.
- After a few nights, switch sides and compare.
We'll tell you up front
If you're used to sleeping on a soft pillow, memory foam can feel unfamiliar at first. Use these tips to compare the two sides during the first nights. More in our pillow guide.
If anything feels uncomfortable, put the pillow aside.
Lie down, adjust, done
Rest your head in the cradle, give the pillow a quick adjustment and you're settled. No fluffing, no folding: the memory foam keeps its shape.
The shape in detail
Tap a number.
Illustrative image · colors for illustration only
- One-piece memory foam: it gives way and returns to its shape.
- Butterfly shape with a head cradle and a dedicated neck zone.
- Two heights in one pillow: 12 cm (4.7 in) and 9.5 cm (3.7 in), just flip it over.
- Removable, washable cover.
How it differs from other types of pillow
A comparison with two common pillow types.
| Feature | HavenSleep Neck PillowHavenSleep | Single-height neck pillowOne height | Down or fiber pillowDown, fiber |
|---|---|---|---|
| Two heights in one pillow | Yes | No | Height varies |
| Stable memory foam shape | Yes | depends on the model | No |
| Head cradle | Yes | depends on the model | No |
| Can be fluffed and scrunched | No | No | Yes |
| Removable cover | Yes | depends on the model | depends on the model |
| Online guide for the first nights | Yes | depends on the brand | not needed |
A good fit if you …
- mostly sleep on your side or your back,
- like a pillow that holds its shape,
- want to compare two heights.
Probably not for you if you …
- like to scrunch and shape your pillow,
- are hoping for a remedy for aches and pains. That's not what it is.
Frequently asked questions
As a rule of thumb: if you mostly sleep on your side and have broader shoulders, try the 12 cm (4.7 in) side first. If you mostly sleep on your back or sleep on a soft mattress, start with the 9.5 cm (3.7 in) side. The surest way is to compare: a few nights on each side.
We make no healing claims. The pillow is not a medical device. It has a head cradle, a neck zone and two heights. If you have persistent symptoms, please talk to your doctor.
For side and back sleepers. With side A and side B, you have two heights to try.
The current prices for 1, 2 and 4 pillows, including the price per pillow, are shown in your currency in the offer selection at the top of this page. The 2-pillow offer is 2 for the price of 1. Delivery to the US, Canada and Australia: free shipping, and no customs fees or import taxes to pay on delivery. Delivery to Germany: all prices include VAT and shipping. Other countries: shipping costs and any taxes are shown at checkout.
Estimated delivery: US and Canada 7–18 days, Australia 6–15 days (including 1–3 days to prepare your order). Delivery to the UK is temporarily unavailable. Germany: usually 7–13 days. Other countries: the estimated delivery time is shown at checkout.
The pillow arrives rolled up. New foam may have a slight smell of its own. After unpacking, let the pillow air out in a well-ventilated place.
Open the zipper, remove the cover and wash it. If your cover has a care label, follow its instructions. Let the cover dry completely before you put it back on. Please do not wash the foam core.
Probably not. The pillow has a butterfly shape measuring 59 × 40 cm (23.2 × 15.7 in). The cover included is cut to fit this shape. A replacement cover is not currently available.
We cannot currently provide a certificate.
It varies. Some people need no adjustment, others a few nights. If anything feels uncomfortable or you notice any discomfort, stop using the pillow.
Yes, for orders delivered to the US, Canada, Australia and Germany. 100-night trial: if it's not right for you, return it within 100 nights for a refund of the purchase price. Return shipping to France is at your own cost. Please email us first at kontakt@havensleep.de with your order number; we'll reply with the return details. We refund the purchase price once the pillow reaches us. Faulty, damaged or wrong item? Send us a photo and we'll replace or refund it. You won't pay return shipping for these cases. The details and conditions are in our 100-night guarantee. Your statutory rights, including any legal right to cancel, are not affected.
Yes. You can also send back individual pillows from an offer. For each pillow you send back, we refund its share of the offer price (the offer price divided by the number of pillows). Return shipping to France is at your own cost.
Two heights to compare, so you don't have to guess.
HavenSleep Neck Pillow · 59 × 40 cm (23.2 × 15.7 in) · 12 cm (4.7 in) and 9.5 cm (3.7 in)
Taxes calculated at checkout · Free shipping · No fees on delivery · Estimated delivery: 7–18 days · 100-night trial (return shipping to France at your own cost)





